1- No returns / no exchange policy
Due to the covid-19 pandemic, the personal nature of our products, for hygiene reasons, and the exclusive and exquisite products. Therefore, we will NOT accept any return, refund, exchange, or change of any order after it is received and opened. NO exceptions will be made.
2- No discount policy
We don’t offer discounts, markdown sales, coupons. No item at any given time or place will be listed, sold, or offered for less than its original price. NO exceptions.
3- No agent policy
We don’t have agents, representatives, sales teams anywhere. Everything we offer, sell, and provide is done in-house and in-house only. NO exceptions.
4- No third parties
We don’t work, source, or outsource to third parties. Everything we do and previously done, from sourcing to sampling, distilling, making, mixing, and maturation, is done in-house and in-house only. NO exceptions.
5- No business right
We have the right to refuse, turndown, or terminate any offer, business, or request for any reason or no reason, and we keep the right to disclose or undisclosed the reason.
6- No hidden fees
We never charge hidden fees or things the client is not logically aware of, like subscriptions, extra handling fees added to the shipping, handling, processing fees, and gift-wrapping fees.
7- No association
We are not associated with any group, holding company, enterprise, political, religious, governmental entity, or group. We are a family-owned business, and we express our opinions, thoughts, and beliefs freely and transparently.